Frequently Asked Questions

Welcome to the FAQ section of! We understand that selling your van, especially when it’s seen some wear and tear, can bring up a lot of questions. That’s why we’ve compiled a list of the most commonly asked questions to help make your selling experience as clear and straightforward as possible.

Here, you’ll find answers to a range of queries, from how our valuation process works, to details about vehicle collection, payment procedures, and more. We aim to provide you with all the information you need to feel confident and informed when using our services.

If you don’t find the answer you’re looking for, don’t hesitate to reach out to us directly. Our team is always ready to assist with any additional questions or concerns you may have. Let’s make your van selling journey as smooth and hassle-free as possible!

General Questions

Do you buy running vans?

Yes of course! We buy any van at all, no matter what the condition. So if you no longer have use for your van and want to sell it, just fill in your details.

What is classed as a broken van?

A broken van is anything from engine failure to damaged body work. Basically anything that stops the van from been used. A broken van is also MOT failure.

Why use sell my broken van?

We pride our service on the following things:

  • Hassle free
  • Same day collection
  • Because we do everything in house this means we can pay more for your van
  • Free Collection
  • Free Quote
Why do you buy non running vans?

At Sell My Broken Van, we are passionate about vehicles and are able to see past the current damage. Our aim is to make your van see the lights at the end of the tunnel!

How long does it take to sell my van?

As soon as the enquiry is complete and the evaluation is agreed! We could even have a member of our team there to collect as soon as the same working day or the following day.

What do you do with my van?

Our aim is to repair your broken van, and give it a new lease of life rather than it just ending up in a scrap yard. Unless of course it’s completely beyond repair, in which case we will use the parts for other vans.

Can you value my van by it's registration plate?

We can value your van by it’s registration plate and details of its current condition. However a few pictures would help us to be able to give a much more accurate valuation. 

About Our Services

How does your process work?

Very Easy! Simply enter your reg and details and we will contact you shortly after.

Feel free to call and speak to one of the team or simply text or whats app 07549 041672 with details of your van and a few pictures if available and we will return your text with a quotation.

When a price is agreed, we will send a recovery vehicle to the given address where the van will be recovered and all paperwork will be dealt with.

All payments will be in your bank before the vehicle is moved!

How long do your van valuations last for?

All of our van valuations last for a period of 1 month, providing that the vehicle is still in the same condition as was initially described. 

Have a Different Question?

Email us anytime

Or call — 01246 903305